Terms of Use

Effective as of December 15, 2014
Welcome to the Camp Lejeune Family Member Temporary Prescription ID Card web portal. PrismRx (the “Service”) is the pharmacy benefit manager for Camp Lejeune’s Family Member Program. The following Terms of Use apply when you view or use the Service via our web portal at www.clfmp.prismpbm.com. Please review the following terms carefully. By accessing or using the Service, you signify your agreement to these Terms of Use. If you do not agree to these Terms of Use, you may not access or use the Service.


PrismRx respects the privacy of its Service users. Please refer to PrismRx’s Privacy
Policy which explains how we collect, use, and disclose information that pertains to your
privacy. When you access or use the Service, you signify your agreement to this
Privacy Policy.


The Service allows you to download a temporary Prescription Identification card (ID card). After you have downloaded the temporary ID card, a permanent ID card will be mailed to you.


You need to be at least 13 years old and a resident of the United States to register for
and use the Service.

You agree that you have been approved by the Department of Veteran Affairs to access and use this web portal. PrismRx will not be responsible for any liabilities, losses, or damages arising out of the unauthorized use of your member name or personal identification number to obtain either an ID card or prescription drugs.


Your permission to use the Site is conditioned upon the following Use Restrictions and Conduct Restrictions: You agree that you will not under any circumstances:

  • use the Service for any unlawful purpose or for the promotion of illegal activities;
  • use another user’s account without permission;
  • provide false or inaccurate information when using the Service;
  • interfere or attempt to interfere with the proper functioning of the Service;
  • make any automated use of the system, or take any action that we deem to impose or to potentially impose an unreasonable or disproportionately large load on our servers or network infrastructure;
  • bypass any robot exclusion headers or other measures we take to restrict access to the Service or use any software, technology, or device to scrape, spider, or crawl the Service or harvest or manipulate data; or
  • publish or link to malicious content intended to damage or disrupt another user’s browser or computer.


You agree that we are only acting as a passive conduit for the online distribution of your ID card. PrismRx, however, reserves the right to remove any User from the Service at its discretion.

You agree that you are solely responsible for your account and the activity that occurs while on this site or using your ID card.

You understand and agree that any liability, loss or damage that occurs as a result of you use or access to the Service is solely your responsibility. PrismRx is not responsible for any public display or misuse of your ID card. PrismRx does not, and cannot, pre-screen or monitor ID cards. However, at our discretion, we, or technology we employ, may monitor and/or record your interactions with the Service.


Information contained on this site should not necessarily be relied upon. PrismRx does not guarantee the accuracy, completeness, or usefulness of any information on this site or of the Service and neither does PrismRx adopt nor endorse, nor is PrismRx responsible for, the accuracy or reliability of any opinion, advice, or statement made by parties other than PrismRx. Under no circumstances will PrismRx be responsible for any loss or damage resulting from anyone’s reliance on information or other content posted on the Service, or transmitted to users.

PrismRx shall have the right to remove any material that in its sole opinion violates, or is alleged to violate, the law or this agreement or which might be offensive, or that might violate the rights, harm, or threaten the safety of users or others. Unauthorized use may result in criminal and/or civil prosecution under Federal, State and local law. If you become aware of misuse of our Service, please contact us at:


As part of the Service, PrismRx may provide you with convenient links to third party website(s) (“Third Party Sites”) as well as content or items belonging to or originating from third parties (the “Third Party Applications, Software or Content”). These links are provided as a courtesy to Service subscribers. PrismRx has no control over Third Party Sites and Third Party Applications, Software or Content or the promotions, materials, information, goods or services available on these Third Party Sites or Third Party Applications, Software or Content. Such Third Party Sites and Third Party Applications, Software or Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by PrismRx, and PrismRx is not responsible for any Third Party Sites accessed through the Site or any Third Party Applications, Software or Content posted on, available through or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites or the Third Party Applications, Software or Content. Inclusion of, linking to or permitting the use or installation of any Third Party Site or any Third Party Applications, Software or Content does not imply approval or endorsement thereof by PrismRx. If you decide to leave the Site and access the Third Party Sites or to use or install any Third Party Applications, Software or Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from the Site or relating to any applications you use or install from the site.


Termination of Repeat Infringer Accounts. PrismRx respects the intellectual property rights of others and requests that the users do the same. Pursuant to 17 U.S.C. 512(i) of the United States Copyright Act, PrismRx has adopted and implemented a practice that provides for the termination, in appropriate circumstances, of users of the Service who are repeat infringers. PrismRx may terminate access for participants or users who are found repeatedly to provide or post protected third party content without necessary rights and permissions.


By posting any User Content via the Service, you expressly grant, and you represent and warrant that you have a right to grant PrismRx a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, publicly perform, publicly display, and make derivative works of all such User Content and your name, voice, and/or likeness as contained in your User Content, if applicable, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Service.


You acknowledge and agree that we and our licensors retain ownership of all intellectual property rights of any kind related to the Service, including applicable copyrights, trademarks and other proprietary rights. Other product and company names that are mentioned on the Service may be trademarks of their respective owners. We reserve all rights that are not expressly granted to you under this Agreement.


For contractual purposes, you (a) consent to receive communications from PrismRx in an electronic form via the email address you have submitted; and (b) agree that all Terms of Use, agreements, notices, disclosures, and other communications that PrismRx provides to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing. The foregoing does not affect your non-waivable rights.

We may also use your email address to send you other messages including information about PrismRx and special offers. You may opt out of such email by changing your account settings or sending an email to or mail to the following postal address:
Attn: Customer Care Department
300 Parker Square, Suite 210
Flower Mound, TX 75028